FAQ

Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Where can I learn more about the payment and processing on your store?

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Our warranty policy

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

Returns and refunds

We offer free return shipping on eligible returns.

Ship your return within 14 days of delivery for a full refund, or after 14 days and within 30 days for store credit.

Please include your name and order number with your return and use protective packaging. Items marked final sale are not eligible for returns.

Contact us through our Contact Us page to arrange your return.

Delivery times

Orders usually ship within 2–3 business days. Delivery time after shipment varies by destination and carrier.

You’ll receive tracking information by email or text once your order ships.

If you have a question about your delivery, please contact us through our Contact Us page with your order number.

Back in stock notifications

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!